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VoiceAI Connect Enterprise is designed to assist any company or organization looking to automate its customer service with voice bots with a fully featured solution to suit their specific needs and deployment options. The solution simplifies integration with the customer’s contact center, public telephony networks (PSTN), enterprise communication platforms (UC), and web-based communications. It boasts capabilities such as agent assistance, outbound calling, call recording and more.

VoiceAI Connect Enterprise can be deployed on a multi-tenant/dedicated setup on the AudioCodes cloud or in the customer’s data center/cloud account. AudioCodes offers this solution as a fully managed service with the option to tailor it for any voice-bot use case.

Main Benefits

  • Easily connects any telephony system to any bot framework
  • Allows customers to choose any speech engine and bot framework
  • Superb voice quality and minimal voice latency
  • 24/7 managed service covering deployment, implementation, management and monitoring
  • Reduces the cost of speech services by up to 40%

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