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Microsoft Bot Framework is a comprehensive tool for building enterprise-grade conversational AI experiences. AudioCodes’ VoiceAI Connect offers an easy way to integrate telephony services with bots and virtual agents developed on the Microsoft Bot Framework. Microsoft users can enjoy a seamless telephony-to-bot connection, instantly upgrading their bot with an additional voice and telephony channel.

VoiceAI Connect with Microsoft Bot Framework Overview

VoiceAI Connect with Microsoft Bot Framework Overview

As part of our long-term partnership with Microsoft, AudioCodes has made it possible for any company or organization to easily integrate its existing voice and telephony channels to their bot framework. It extends Microsoft bot usability to a wider audience, covering additional voice-bot use cases. Connectivity to Microsoft Bot Framework is available both in cloud and enterprise editions.

Main Benefits

  • Easily connects any telephony system to Microsoft Bot Framework
  • Best voice quality and reduced voice latency
  • Best-of-breed approach for incorporating your own text-to-speech or speech-to-text engine
  • Reduces the cost of speech services by up to 40%