As part of our long-term partnership with Microsoft, AudioCodes has made it possible for any company or organization to easily integrate their existing voice and telephony channels into their PVA chat bots. This extends Microsoft bot usability to a wider audience, covering additional voicebot use cases.

Connectivity to Microsoft Power Virtual Agents is available in either a self-service portal, where you can connect and call your chat bot in just few clicks, or in the enterprise edition that enables many other customized deployment options.