Brochure
VoiceAI Connect Brochure
Easily creates a communication hub between speech services, any bot framework and any telephony system to support voicebot use cases
Application Note
VoiceAI Connect App Note
A powerful yet simple solution enabling developers, integrators and IT professionals to augment service bots with telephony engagement channels
Technical Documentation
VoiceAI Connect Cloud
A detailed technical document on the VoiceAI Connect Cloud edition
Quick Setup Guide
Dialogflow ES
Integration of the AudioCodes VoiceAI Connect and Dialogflow ES bot framework
Quick Setup Guide
Microsoft Bot Framework
Integration of the AudioCodes VoiceAI Connect and Microsoft bot framework
Quick Setup Guide
RASA Bot Framework
Integration of the AudioCodes VoiceAI Connect and RASA bot framework
Quick Setup Guide
Cognigy Bot Framework
Integration of the AudioCodes VoiceAI Connect and Cognigy bot framework
Video
Introducing VoiceAI Connect for Google DialogFlow
A chat with Shantanu Misra, Dialogflow Product Manager (11:34)
Video
AudioCodes VoiceAI Connect on Microsoft Build 2020
AudioCodes Voice Channels Integration With Microsoft Analytics & Bot Frameworks (3:54)
Use Case Video
VoiceAI Connect Cloud Use Case: Automating Your Contact Center With Voicebots
(2:00)
Case Study Video
Vodafone uses VoiceAI Connect to enable its customers to talk to TOBi, its friendly digital assistant.
(2:26)
Webinar Replay
Global Trends in Contact Center Virtual Agents and How BPOs Can Benefit
The webinar was hosted by AudioCodes and Cognigy
Webinar Replay
Give VOICE to Microsoft Power Virtual Agents
The webinar was hosted by AudioCodes and Microsoft
Webinar Replay
Let Your Bot Do The Talking
The webinar was hosted by AudioCodes and Cognigy
Video
Now’s the time for voicebot service automation. Are you ready?
Discussion between Prof. Sally Eaves and Ilan Avner from AudioCodes (19:38)
Offloads simple and repetitive tasks from live agents to voice bots
Enabling Replacement of hierarchical IVR menus with free speech experience
Monitors conversations and sends real-time insights to agents or their supervisors
VoiceAI Connect Self-Service | VoiceAI Connect Enterprise
Microsoft Bot Framework | Microsoft Power Virtual Agents (PVA) | Google Dialogflow | Amazon Lex | Add Your Bot Framework | Add Your Speech Engine
Partners | Become a Partner
Self-Service Pricing | Enterprise Pricing
Resource Center | Contact Us
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