AudioCodes VoiceAI Connect solution is available via our Live Hub self-service SaaS portal for easily extending bot usability to telephony use cases. It enables the smooth implementation of virtual agent, conversational/smart IVR and agent assist applications.
From within Live Hub, you can use VoiceAI Connect to connect a wide range of bot frameworks to your contact center business flows, public telephony and cognitive speech services. Live Hub offers quick and simple self-service onboarding, using a simple wizard, so you can call your bot in just a few clicks. You can bring your own carrier (BYOC) or purchase phone numbers from AudioCodes for use worldwide (United States, United Kingdom, Austria, Brazil, Canada, Croatia, Denmark, Finland, Ireland, Israel, Lithuania, Mexico, Monaco, New Zealand, Poland, Slovakia, Slovenia).