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VoiceAI Connect Cloud is a self-service portal in which you can immediately connect your bot to a public phone number, supplied by AudioCodes, to be able to call and speak to a voice-bot in just few clicks. It is the perfect solution for implementing voice-bot use cases such as virtual agents in quick trials, proof of concept (POC) projects and non-customized production.

VoiceAI Connect Cloud supports a wide range of bot frameworks and offers phone numbers in approximately 20 different countries. (United States, United Kingdom, Austria, Brazil, Canada, Croatia, Denmark, Finland, Ireland, Israel, Lithuania, Mexico, Monaco, New Zealand, Poland, Slovakia, Slovenia) Customers can choose the language used for the conversation, and also control other telephony and voice-related features such as voice name, Barge-In, escalation to human agents and more.

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Main Benefits

  • Self-service for on-boarding and management
  • Choose your bot framework provider
  • Best voice quality and reduced voice latency
  • Resilient and secure