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The AudioCodes VoiceAI Connect Cloud solution is a SaaS self-service portal for easily extending bot usability to telephony use cases. It enables the smooth implementation of virtual agent, conversational/smart IVR and agent assist applications.

VoiceAI Connect Cloud connects a wide range of bot frameworks to your contact center business flows, public telephony and cognitive speech services. It offers quick and simple self-service onboarding, using a simple wizard, so you can call your bot in just a few clicks. You can bring your own carrier (BYOC) or purchase phone numbers from AudioCodes for use worldwide (United States, United Kingdom, Austria, Brazil, Canada, Croatia, Denmark, Finland, Ireland, Israel, Lithuania, Mexico, Monaco, New Zealand, Poland, Slovakia, Slovenia).

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Main Benefits

  • End-to-end self-service for quick onboarding
  • Integrates with your contact center business flows
  • Connect your existing public phone number (BYOC) or purchase numbers from AudioCodes
  • Supports a wide range of bot frameworks and cognitive speech services
  • Pay as you go pricing model