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AudioCodes’ VoiceAI Connect creates a communication hub between speech services, any bot framework and any telephony system to support voice-bot use cases.


Best suited for advanced deployments that require integration with existing contact centers. It offers the complete set of capabilities, including customization to suit specific customer needs.


Connects to any telephony platform

Fully featured solution

Offers multiple deployment options

Supports best-of-breed approach


Best suited for quick trials, PoC and standalone voice bots. A self-service portal in which you can immediately connect your bot to a public phone number, allowing you to call and speak with your bot in just few clicks.


Bot and Speech Services

  Bot Connection  |  $0.018 / min *
Speech Services  | Starting from $0.024 / min **

Phone number access must be added

 See rates below

Trial & PoC

$5 Free Credit

* Bot Connection – This service is mandatory to connect a bot to telephony.

** Speech services pricing is based on STT selection:

    • $0.024 for Microsoft
    • $0.036 for Google standard
    • $0.051 for Google enhanced

Speech services pricing is not applicable to Google Dialogflow ES/CX and will be provided and billed by Google.

Phone Call Rates (Cloud Edition)

Inbound$0.01 per minute | Outbound $0.0035 + per minute, price is dependent on the destination country.
Specific countries’ USD rates can be found here.

Local Telephone Number (Cloud Edition)

A dedicated telephone number through which the call will arrive to your bot via the VoiceAI Connect Cloud service.

Table of Supported Countries:

Zone 1 | Price: $1/month

  • United States
  • United Kingdom
  • Canada
  • Finland
  • Lithuania
  • Monaco
  • Poland
  • Slovakia

Zone 2 | Price: $3/month

  • Austria
  • Brazil
  • Croatia
  • Denmark
  • Ireland
  • Israel
  • Mexico
  • New Zealand
  • Slovenia

Recording service (Available only in Cloud Edition)

Recording $0.005 per minute (including 3 months of storage)